by omuoto
Users logging into their accounts or visiting the site today might have noticed the new live online help link at the upper right hand of the page.
We currently running a pilot to better understand how to continue meeting the support needs of our growing online customer base! Previously, users seeking pre– or post-sales support via email would typically get a response back in less than an hour (during regular business hours) - now they can take advantage of real-time online help. Our goal is to eventually transition the service to support vFlyer Basic, Premium and Professional customers, but until then its available to everyone, so enjoy!
Thanks a lot guys! This is great.
how long is the pilot?
We expect the pilot of the Instant Messaging service to last from 6-12 weeks.
I too want to add my thanks. I’ve used them twice and they’ve been extremely helpful both times.
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